Returns & Exchanges
At Ascension, we strive for sartorial perfection, but if your purchase doesn't reach new heights, we offer a seamless 30-day return policy for all unworn items. We are committed to ensuring your wardrobe reflects your highest standards with hassle-free exchanges and full refunds.
Return Process
- 1.Initiate Your Request
Visit our online portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the items in their original packaging with all designer tags attached to ensure they remain in pristine condition during transit.
- 3.Ship Your Items
Affix the prepaid shipping label provided in your portal and drop the package off at any authorized carrier location.
- 4.Quality Inspection & Refund
Once our atelier receives and inspects your return, your refund or exchange will be processed within 5-7 business days.